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RockMelt

Contact Information

Get in touch with us

How You Can Reach Us

To contact MediaFire for assistance with technical and billing issues, advertising questions, business inquiries, or general information, use the following:

  • Technical Support and Billing Issues

    Please visit our support page to submit a trouble ticket.

  • File Abuse

    Contact us at to report files that abuse our Terms of Service or Acceptable Use Policy. More information can be found on these pages:

  • Law Enforcement

    MediaFire fully cooperates with Law Enforcement in its pursuit of prosecution for illegal acts. For more information, view our Law Enforcement page.

  • Submit a Suggestion

    Have suggestions on how we can improve MediaFire? Reach us at .

  • Business Development Inquiries

    All business development inquiries can be directed to .

  • Advertising Inquiries

    If you would like information on advertising with MediaFire, contact .

  • Media Inquiries

    Contact for questions and interviews.

  • Business Phone

    If you need to speak to a live person, leave a message at 1-877-495-4275 and we’ll get back to you as soon as possible, office hours are Monday thru Friday and a return call may take several days. If you have any customer service or sales issues, send them to .

  • Business Mailing Address

    MediaFire.com
    19241 David Memorial Drive #170
    Shenandoah, TX 77385