Contact Information

How You Can Reach Us

To contact MediaFire for assistance with technical and billing issues, advertising questions, business inquiries, or general information, use the following:

• Technical Support and Billing Issues

  Please visit our support page to submit a trouble ticket.

• File Abuse

  Contact us at to report files that abuse our Terms of Service or Acceptable Use Policy. More information can be found on these pages:

  • Copyright
  • Trademark
  • Intellectual Property

• Law Enforcement

  MediaFire fully cooperates with Law Enforcement in its pursuit of prosecution for illegal acts. For more information, view our Law Enforcement page.

• Submit a Suggestion

  Have suggestions on how we can improve MediaFire? Reach us at .

• Business Development Inquiries

  All business development inquiries can be directed to .

• Advertising Inquiries

  If you would like information on advertising with MediaFire, contact .

• Media Inquiries

  Contact for questions and interviews.

• Business Phone

  If you need to speak to a live person, leave a message at 1-877-495-4275 and we’ll get back to you as soon as possible, office hours are Monday thru Friday and a return call may take several days. If you have any customer service or sales issues, send them to .

• Business Mailing Address

  MediaFire.com
  19241 David Memorial Drive #170
  Shenandoah, TX 77385