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Policies

Data Retention

Data Retention Policy

Account holder information is held by MediaFire in accordance with our Terms of Service and Privacy Policy. Some information is retained only long enough to provide requested Services; other information may be retained longer.

Feature Free Premium
Upload Details Forever Forever
Download Details 3 hours or 180 days after the user was premium Forever
User Details Forever Forever
Advanced Statistics 180 days after the user was premium Forever
Invoice Details Forever, if user was premium Forever
Billing Details Forever, if user was premium Forever
Debug Data 30 days 30 days

Abandoned Accounts

In order to maintain a high level of service for our active users and paid users MediaFire removes abandoned data after a long period of total and complete inactivity.

To be exceedingly clear, if you access your free account from our Web, Mobile or Desktop platforms, or any service using the MediaFire API once per year, your account will never be considered abandoned or removed. Personal, Professional, and Business customers are never considered inactive while maintaining an active subscription.

Content is retained in accounts based on account activity and not individual file activity. What this means is your data does not have to be shared for your account to be considered active. Data is only removed when the account is considered completely inactive for a long period of time.

If we are considering an account abandoned we will send 2 emails, an initial and final notice, over 15 days urging the user to access their account. Accessing your account at that time through our Web, Mobile or Desktop platforms, or through any MediaFire API enabled service will prevent removal.

Content Retention

MediaFire retains content indefinitely for Free accounts that are not considered abandoned (see above for details on Abandoned Accounts). MediaFire Personal, Professional, and Business customers' content is always retained indefinitely.

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